Remittance & Payment Management
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- Assignments of diagnosis codes by the physicians and other clinical staff reviewed for the highest level of specificity
- Procedure codes reviewed to ensure appropriateness and documentation support in the medical record
- All documented services, diagnostic tests and treatments coded and billed
- A designated contact at the practice notified of missing and incomplete documentation
- Confirmation of data elements prior to claims submission decreases denial rate and reduces account receivable turnover
- All required information included on the claim with the first submission
- Known requirements of payers that require special attention to their claims requested from the practice
- Payer responses tracked to determine and identify new and unique payer requirements that should be implemented
- Payers not paying for more than one service or test on the same date of service communicated to the practice
- Equal attention in the claims processing work flow devoted to high dollar and low dollar claims
- Matrices of timely filing limits and reimbursement contracts for third party payers